Nuno Guimarães Vice-Rector of ISCTE - University Institute of Lisbon

                Cristiana Oliveira Director of Tourism, Sports &  Hospitality - Universidade Europeia | Laureate International Universities

                Miguel Pinto Luz Vice-president of Cascais Municipality

                Pedro Ortigão Correia  Executive Administrator of  AICEP Portuguese Business Agency

                Adolfo Mesquita Nunes Secretary State for Tourism  

               Joana Neves Conference Chairwoman of ISCTE - University Institute of Lisbon

TOURISM ROOM

Moderator: Conceição Santos ISCTE-IUL

11:30  |  Susana Marques   How to position Portugal as one of the main european destination references in Senior Tourism

11:50  |  Natalie Wolf    The Airport and the Older Holidaymaker: Does Anyone Care?

12:10  |  Denver Severt   Hospitality and Transformative Service Research: A 3-factor model for Optimal Personal Care to the Non-hedonic Tourist at Destination Assisted Living Facility

12:30  |  Michael Guiry  Malaysia my second home programme: Participants’ perceptions of Malaysia’s international Retirement destination personality

12:50 | Goh Chin Kwee  The Singapore Silver Traveller

AGEING ROOM

Moderator: José Paulo Esperança ISCTE-IUL

11:30  |  Adela Cejudo‐Balderas   Strategic impact of the contry of origin for senior tourism demand: The need to balance global‐local strategies

11:50  |  Vania Vigolo   Motor caravan tourism in na ageing society: A  supply-side perspective

12:10  |  Bojana Spasojević    Senior tourists' preferences in developing countries – measuring perceptions of Serbian potential senior market

12:30  |  Hélia Pereira  Fashion and Beauty Advertising Models’ Age and its Impact on Over 50 Female Consumers’ Purchase Intention

TOURISM ROOM

Moderator: Sonia Dahab Unversidade Nova de Lisboa

14:00  |  Ian Patterson   The mobile lifestyle of the grey nomad tourist in Australia

14:20  |  Denver Severt     Hospitality and a Continual Care Retirement Community 

14:40  |  Zahra Shiran    Medical tourism in Iran, Issues and Opportunities

15:00  | Emine Aksoydan   Turkish cuisine: A healthy choice for the elderly

AGEING ROOM

Moderator: Maria Luísa Lima ISCTE-IUL

14:00  |  Reidar Mykletun    Senior travellers touring with vintage sport cars

14:20  |  Philip James    To gain a psychological understanding of Active Seniors’ engagement with online media before, during and post-holiday

14:40  |  Vania Vigolo    Satisfying and delighting senior guests at hotels

15:00  |  Adela Cejudo‐Balderas What does being senior mean in tourism market? Towards a conceptual model of the strategic differential in seniors

TOURISM ROOM

Moderator: Elizbeth Kastenholz Universidade do Minho

15:30  |  Sonia Dahab  Social Tourism and Senior University in Portugal: a research proposal

15:50  |  Celeste Eusébio     Social tourism programmes for senior market: a benefit segmentation

16:10  |  Eduardo Sarmento    The importance of accessibility for senior tourism in Estoril coast

16:30  | Hélia Pereira    A Role of Local Communities in a Sustainable Destination Perspective

16:50  | Sara Santos    New skills, old skills, every day skills

AGEING ROOM

Moderator: Eduardo Sarmento Universidade Lusófona de Lisboa

15:30  |  Margarida Rebelo   Senior tourism in algarve: Agreeability and functionality as drivers to an integrated approach of public policies

15:50  |  Jorge Mangorrinha  | Helena Gonçalves Pinto  Wellness comes from the sea: Thalassotherapy in Portugal and the “Barra Thalasso” Spa (Nazaré)

16:10  |  Elisa Nogueira    Running as a leisure experience for older adults: a qualitative study in Rio de Janeiro

16:30  |  Maria Tiago  Grey tourism patterns: Evidences in Europe

16:50  |  Ana Martins  Architecture and Ageing: Senior Equipment Tourism - Critical Success Factors

                 Chairman: Villaverde Cabral Social Sciences Institute, University of Lisbon 

                 François Véllas World Association of Third Age Universities  |  Universities of third Age - Contrbution to Senior Tourism 

                 Ana Sepúlveda 40+Lab  |  Senior Consumer - The end of the age segmentation era

                 Amélia Pilar Rauter  Faculty of Science - Lisbon University  |  PERSSILAA - PERsonalised CT Supported Service for Independet Living and Active Ageing      

                 Sérgio Ribeiro  AEP - Portuguese Entrepeneurial Association  |   Healthy'n Portugal

                 Pedro Ortigão Correia  Executive Administrator of  AICEP Portuguese Business Agency

                Chairman: Carlos Martins 

                Pedro Lopes da Mata ICA and CEMBREU (Centre Européen Médical Bioclimatique de Recherche et d'Enseignement Universiaire) | Climatology, Health and Development 

                Adriano Barreto Ramos Caldas da Felgueira, Termas & SPA | Health, Wellness and Tourism: A winning strategy

                Paulo Sousa Particular Hospital of Algarve  |  Starting a health tourism destination – an experience in Portugal

                Carlos Mouta Travel Health Experience  |  Porto Medical Tourism Simulator - A partnerchip between public and private institutions          

                Miguel Castelo Branco Hospital Centre of  Cova da Beira  |  Medical Tourism as a tool of economic development for Cova da Beira region                                                                                                                                 

14:30 | Senior and Wellness Market 

                Chairman: Pedro Ortigão Correia 

                Nadège Gaillard My Silver Way, France  |   French moving to Portugal at the age of retirement: a new market to address

                Miguel Quirino Wide Travel   |  Tourism & Well-Being for All

                Francisca Sottomayor Hilton Vilamoura As Cascatas Hotel   |  Active Ageing in Algarve - A New Approach                                                                                                                                                                           

                Pedro Lopes Coimbra Hospitals  - CHUC  |   CHUC’s international offer: a global perspective

                Luís Fareleiro Glamheath  |  EuropaService - The German CrossBorder Healthcare Approach                                                                

17:00 | Coffee Break

                Chairman: Teresa Ferreira  Turismo de Portugal

                Oscar Almendros European Commission  (Tourism Policy Unit)  |  Europe, Best Destination for Seniors 

                Joaquim Cunha Health Cluster Portugal  |  Portugal: the right place for a healthy retirement

                Pamela Frank  Minnesota International Medicine, USA

               John F. Morris  GSMA Solutions at Global Strategic Management Associates, USA  |  Show me the money: a comparative analysis of reimbursement strategies Pamela Frank  Minnesota International Medicine, USA

                 Julian José González-Ulecia José de Mello Group  |  Recovering and maintaining independent life-style; improving dependent life-style. The experience of DomusVida

                Keynote Speaker: Paulo Portas Deputy Prime Minister 

                Honor Committee: 

                 Pedro Ortigão Correia  Executive Administrator of  AICEP Portuguese Business Agency 

                 Luís Reto Rector of ISCTE - University Institute of Lisbon

                 Carlos Carreiras President of Cascais Municipality

                 Luís Vilar Cooordinator of School of Tourism, Sports & Hospitality of Universidade Europeia 

                 Carlos  Martins CEO of Public Hospitals

                 Vitor Costa President of TRE- Lisboa Region 

                 Ceia da Silva President of TRE - Alentejo 

                 Francisco Calheiros President of Confederation Portuguese of Tourism

                 Cristina Siza Vieira  President of Executive Direccion of AHP

Licínio Cunha National Expert in Tourism

NOVEMBER, 29TH